Reviews

5

Friendly service . The wait time was minimal. They take time to tell you about the specials and make an effort to make sure you understand the differences . Great detailed wash .

5

First time there. Very pleased with all aspects. The facility, price & quality are all great. I'll be back!

5

Great n quick carwash..staff was pleasant. Building was clean, staff in uniform n looked professional

5

I love bringing my car to get serviced here! They have great customer service. Edgar always makes sure my car is up to date in services. I trust him to give my car the TLC it needs. He also goes the extra mile and sets the next oil change reminder on my car. Thanks Edgar! I would definitely recommend this place to others. Great place for your oil change needs and a good car wash.

5

I had a less than stellar experience the last time I visited, but management was quick to resolve the issue and I'm glad they did. I've come here for years because I've always enjoyed the service I've received, even though it is considerably out of the way for me now. Thanks.

5

Took my car here since it was down the street. Just a basic wash until Enrique the manager helped me fix some scratches on my hood due to a piece of cardboard that hit me on the freeway. He took the car to the detailing center to get them buffed out. Gotta love the customer service received here. Never expected such great service from such a busy shop. Awesome work. Will be coming back more often!

5

This is the best car wash in the city!! Absolutely recommend them...when I go there they always been very nice to the costumers and they really know how this job works...thanks....

Five stars? That is fantastic, Osman! Thanks so much for your awesome recommendation -- our whole team will be excited to hear it. Until next time, Carlos Hernandez, GM

- Downey Hand Car Wash
5

I have been a customer since this place opened. I no longer live in the city but when I am in town this is my carwash spot. I was here about 3 weeks ago and was offered a service, paid for it then realized it wasn't done. I was upset and called. The conversation was pleasant. The guy said next time the carwash would be free. I'm here today and happy to say my carwash was free and great job as always. Clean and great customer service will always be 5 stars in my book. Thank you Downey hand carwash!

5

Awsome car wash, after becoming a regular they remember me and do an awesome job every time!

4

I've been coming for a while and return because of the work it's really clean and it's hard to find places where they do good work the reason they don't get five stars is because like other reviews the customer service the guy that gets your keys lacks people skills that is key for his position if I'm paying 55 dollars to have my car washed and waxed I want to be greeted with a smile and when I pay also with a "goodmorning" or afternoon whatever the case may be I don't think it's too much to ask for I don't need an entire conversation that is also annoying the manager should talk to these people you only get a customer once a happy customer will bring you 10 clients and an unsatisfied customer will cost you 20. They have a water fountain some trees and benches and it's really nice to sit and watch your car being done.

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